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Senior Woman

FREQUENTLY ASKED QUESTIONS

We've got you covered!

FAQ: FAQ

WHAT ARE YOUR DELIVERY CHARGES?

  • Zone A | Lagos Island, Victoria Island, Ikoyi, Lekki, Ajah | ₦1,000

  • Zone B | Surulere, Yaba, Gbagada, Oshodi, Ilupeju, Ikeja, Apapa, Sangotedo | ₦1,500

  • Zone C | Festac, Magodo, Ketu, Okota, Berger, Mile, Omole, Ibeju Lekki, Awoyaya ₦2,000

  • Zone D | Abule Egba, Abule Osun, Ajangbadi, Akonwonjo, Alaba Rago, Alaba International, Alagbado, Alimosho, Ejigbo, Fagba, Idimu, Ijaiye Alagbado, Iju, Ikotun, Ikorodu, Ipaja, Isaga, Iyana Iba, Ojo, Owode, Satellite Town, Trade Fair | ₦2,500

  • Zone D | Outside Lagos | ₦3,500

  • Zone E | Outside Nigeria | From ₦15,000

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Note: 

Delivery within Lagos is 7 working days, while delivery outside Lagos is 10 working days, 9 am - 5 pm. Express delivery, which is 3 working days is available for Lagos only at the cost of ₦3,500.

DO YOU HAVE A SIZE GUIDE CARDS?

Length varies with each style, however, our sizes for most of our styles range from UK 6 - 16. Custom sizes are available but attract an additional charge of ₦2,500.

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UK SIZE | BUST (in)| WAIST (in) | HIPS (in)

  • 6              34              26              36

  • 8              36              28              38

  • 10            38              30              40

  • 12            40              32              42

  • 14            43              34              44

  • 16            46              36              46

  • 18            49              38              48

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UK SIZE | BUST (cm)| WAIST (cm) | HIPS (cm)

  • 6              86              66.04           91.44

  • 8              91              71.12           96.52

  • 10            96              76.3             101.60

  • 12            101            81.28           106.68

  • 14            108.5         86.36           111.76

  • 16            116.4         91.05           116.35

  • 18            123.94       96.11           121.41

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in - inches, cm - centimeter 

WHAT IS YOUR RETURN POLICY?

  • We do not accept returns or exchanges for wrong size selection. Always confirm your size according to our size guide.

  • Cash refunds will only be granted if an item is not delivered at the stipulated time or as a result of any fault we are responsible for.

  • If an item is returned to us damaged, worn, or in an unsuitable condition, we would not give a refund. All items are inspected carefully on return.

  • We will not refund if an item(s) is oversized or undersized due to wrong size selection, however, we will hold your payment as a store credit which can be used to order for another item(s) 

  • Refund is processed within 48 hours, and it is only processed if contacted within 48 hours of receiving delivery.

  • Delivery or shipping fees for returns are the same as delivery or shipping charges allocated to your location.

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